Frequently Asked Questions

  • Is your company license and bonded?

    Yes we are licensed and bonded.

  • Do you treat for pet issues?

    Yes we enzyme and deodorize carpet and upholstery.

  • How often is carpet cleaning recommended?

    times a years to help removed soil and hard to remove stains.

  • Do you clean with a truck mounted unit?

    Yes.

  • Are all products used in home safe for kids, pets and the environment?

    Yes

  • Do you clean upholstery?

    Yes.

  • Do you deep clean tile?

    Yes we high pressure deep clean all tile.

  • How long does it take for carpet to dry after cleaning?

    With proper drying, it should take the carpets no more than 8-12 hours to completely dry.

  • Do I need to provide water for service?

    Yes, the customer needs to provide a water source for service.

  • Do you move furniture?

    We move easy to move furniture to the best of our ability. We ask that anything fragile is moved prior to service.

  • How often should carpets be professionally cleaned?

    Most carpets benefit from professional cleaning every 12-18 months to remove embedded soil and stubborn stains that regular vacuuming can't reach.

  • What's included in your carpet cleaning service?

    Our carpet cleaning includes deep stain removal, deodorizing, optional stain guarding, water extraction, and careful furniture moving to protect your home throughout the process.

  • How long does carpet take to dry after cleaning?

    With proper ventilation and our truck-mounted extraction equipment, carpets typically dry completely within 8-12 hours after professional cleaning is finished.

  • Can you remove pet stains and odors from carpets?

    Yes, we use specialized enzyme treatments and deodorizing solutions designed specifically to break down pet stains and eliminate odors from carpet fibers permanently.

  • What's the difference between tile cleaning and sealing?

    Tile cleaning removes dirt and stains from surfaces, while sealing protects both tile and grout from future staining and makes regular maintenance easier.

  • Do you clean delicate area rugs safely?

    Absolutely. With 16 years of experience, we carefully clean synthetic and wool rugs of all ages using appropriate pressure and specialized products for each material type.

  • Are your cleaning products safe for children and pets?

    Yes, all our cleaning solutions are kid and pet-friendly while still delivering professional-grade results that effectively remove dirt, stains, and allergens from your floors.

  • What should I do before your cleaning appointment?

    Simply move fragile items and provide access to a water source. We'll handle moving lightweight furniture and protecting your belongings during the cleaning process.

  • Why choose truck-mounted cleaning equipment?

    Truck-mounted systems provide superior suction power and heat compared to portable units, resulting in deeper cleaning, faster drying times, and better stain removal results.

  • Can you clean commercial upholstery and carpets?

    Yes, we provide commercial cleaning services that remove bacteria, allergens, and stains while extending your furniture and carpet lifespan through professional-grade deep cleaning methods.